Shipping policy
SHIPPING POLICY
Thank you for shopping with AvenLife!
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be longer during holidays, promotional periods, or due to high order volumes.
Shipping Times
Estimated delivery times vary depending on the destination and fulfillment location.
Typical delivery estimates:
• United States: 5–15 business days
• Europe: 5–15 business days
• Australia & New Zealand: 7–20 business days
• Canada: 7–20 business days
• Other international destinations: 7–25 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping fees, if applicable, will be displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive tracking information via email. Customers may also track their orders using the Track Your Order page available on our website.
Delays
Delivery times may be affected by customs processing, weather conditions, carrier disruptions, public holidays, or other circumstances beyond our control. AvenLife is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us immediately at contact.avenlife@gmail.com. We cannot guarantee changes once an order has been processed.
Lost or Stolen Packages
If your package appears lost or stolen, please contact us at contact.avenlife@gmail.com. We will work with the shipping carrier to investigate the issue and assist where possible.
Contact Us
If you have any questions regarding shipping, please contact:
AvenLife
Email: contact.avenlife@gmail.com
Phone: 093-138-6604